Reviews

Our Valuable Clienteles

We are proud to be the trusted security partner for a diverse range of respected organizations. Our clients choose us for our unwavering commitment to integrity, professionalism, and excellence in security services.

Customer reviews

Adnan Al Abbadi

Director Of Loss Prevention

Thank you for reaching out, and for your commitment to continuously improving the service you provide. We appreciate the opportunity to share our thoughts. Overall, we’ve had a positive experience working with Shield. Your officers have contributed meaningfully to the safety and smooth operation of our hotel, and we’ve found them to be professional, respectful, and reliable in carrying out their duties. Their presence has provided reassurance not just to our team, but also to our guests. We also value the responsiveness of your management team whenever there are matters that need attention. The willingness to listen and work collaboratively is something we truly appreciate.

Daniel Ho

Director of Loss Prevention

Shield Integrated Security Solutions Pte Ltd (Shield-ISS) has been providing manpower services since September 2023, delivering security personnel who perform access control duties with a hospitality-oriented approach. Their security officers greet associates upon arrival/departure and ensure that all visitors and contractors are properly verified, registered before entering the premises. Supported by a 24-hour Duty Officer and the backing of Shield’s Management, the company has maintained a strong service record. Shield-ISS has demonstrated a commitment to quality service delivery, as evidenced by their successful contract tenure without any penalties for manpower or disciplinary issues. This reflects their dedication to providing reliable and professional security solutions to their clients.

Fahmi Fuad

Security Executive

The team demonstrated a commendable level of professionalism and discipline throughout their assignment. It was evident that they are well-trained and possess a clear understanding of their individual roles and responsibilities. Their conduct and performance contributed significantly to maintaining a secure and controlled environment. Their proactive approach, situational awareness, and effective communication with both staff and visitors were particularly noteworthy. The team’s presence provided assurance and helped to ensure that all security protocols were consistently upheld. Please extend our appreciation to your team for their excellent work. Their performance is a direct reflection of the quality of training and leadership within your organization.